What are we doing to ensure your health and safety?

 

1. SCREENING

Each patient and staff must successfully complete a COVID-19 screening questionnaire before entry into the clinic.

2. PHYSICAL DISTANCING

We have implemented new arrival and departure procedures to ensure physical distancing.  Don't worry - it's not an inconvenience for you.  We just don't want our patients coming in close contact with each other.

To eliminate crowding, you are asked to wait in your vehicle, check in using www.originhealth.ca or call staff to alert us that you have arrived. We will call you into the office when your practitioner is ready to see you. We have numerous floor / wall markers to direct you where to safely stand. In addition, our Patient Experience Managers are safely distanced behind plexiglass shields.

3. DISINFECTION & SANITIZATION

We thoroughly clean after each session. We have implemented high frequency cleaning protocols with Health Canada and British Columbia Health Standards approved cleaning products. Frequency is above standard and all procedures will be logged and tracked.

4. MASKS

All clinicians and staff will be wearing masks at all times while in the clinic. We are asking that patients arrive wearing their own homemade or medical mask. If patients arrive without a mask, we will provide them with one to wear.

5. HAND HYGIENE

There are multiple hand sanitizing stations throughout the clinic. We are asking patients to sanitize upon entry and before exit.

6. BATHROOMS

Our office washroom is closed, except for emergencies. We kindly ask that you use your washroom at home prior to your appointment.

7. COMPANIONS

Unless a patient requires a caregiver or is a guardian to a child under the age of 18 years old, we ask that patients attend their appointments alone.

8. E-PAYMENT

All payments will be electronic and no cash will be handled. All receipts will emailed.